Category Archives: Transportation

Complaints From Purchasing Departments – Do You Believe Them?

Posted on by

“The service I am receiving now is fine.”

What is “fine”?

The price is fine? Cheap I bet, but what does the service cost you? That’s when I hear – “what?”

Here are some questions that are tough to answer.

1. Does your company lose sales because of the poor service that your trucking company provides?
2. How much time is spent dealing with Transportation problems?
3. How many people are involved when the product does not deliver on time?
4. Is your product the cheapest in the market? if not, why do you look for the cheapest carrier?
5. Do you drive the cheapest car you can find? then, why is your shipping cost the cheapest you can find, and don’t cry when things go wrong.

When buying anything, we all want value, we all compare the difference between various makes and models, and we select the one that best suits our needs. In Trucking, the larger the carrier, typically the poorer the service. (no confirmation calls, no delivery apt’s no pick up/delivery requirements…)

I was having lunch with a customer of mine the other day and he asked me how Sales were, and I replied, “They are a struggle, as everyone tells me that their service provider was doing a great job”, then I find out it is a large company and I know that this company has little, or NO customer service at all. Are all these people lying to me? of course not, but they have come to expect mediocrity.

Mediocrity is NOT acceptable, and customers should not settle for it. The cost of knowing where your product is, will not only be beneficial to you, but also to your customers. If they receive their orders from you when you promise, that will lead to more business, and that is the ultimate goal.

Next time a Sales person calls you, think about the service that you are receiving, and don’t accept mediocrity, demand more.

Transport Dog Crates – How to Pick the Best One to Suit Your Dog

Posted on by

There are many reasons why you should get a crate for your new dog. Transport dog crates can restrict dogs that might be prone to separation anxiety or possible destructive behavior. They also become your dog’s bedroom where they can go to take a nap away from the busy people world, hang out with a good bone, or sleep at night amidst the comforting smells of their own space. There are, of course, cheap dog crates but it is best, for the sake and comfort of your pet, that you put some thought into purchasing one.

When choosing dog crates, you should consider the size of your dog now, or if a puppy, the size they will grow into. They should be able to circle around in it, but it shouldn’t be so big that they can “go” in the corner of it and sleep in the mess.

Whether the crate should have wire or soft sides is up to you and your circumstances. The soft-sided transport dog crates can potentially be warmer, especially if it’s located outside. The wire crates offer more air movement, but they’re not as cozy. Some dogs prefer that their wire dog crates be covered on top or the side to create a more cave-like environment. These days crates can look like wood furniture. That beautiful new end table? – A dog crate!

Some crates have pans at the bottom that can be removed and this is important for ease of cleaning. Your dog’s crate should be made homey with a pad that’s the right fit for the crate. Toys can be rotated, but make sure they are indestructible. If your dog likes to chew up squeaky toys until he swallows the squeaker, this would not be a good toy to leave with him in his crate. The best option for water (if urination accidents are not a consideration) is to use a watering system that can be hooked onto the side or door of transport dog crates. That way they won’t be stepping in it or knocking it over.

Another issue to think about before buying a crate is whether it is portable or not. This is not a problem for small dogs, but if your dog is bigger, you need to see if the crate will fit in your vehicle. It should at least fold flat so you can take it along and put it back up at your destination.

Choosing the right crate for your dog is important. If you take into account the size of your dog, the material the crate is made out of, what you should outfit it with and whether it is portable or not, you will find a satisfying solution for both you and your dog out of the huge choice of transport dog crates.